Refund policy

Capable Co., we want every purchase to feel useful, meaningful, and right for your lifestyle. If something is not quite as expected, please contact us at sprinkleofcareblog@gmail.com within 14 days of receiving your order.

To qualify for a return, the product must be unused, unworn, undamaged, and returned in its original packaging with all accessories, manuals, labels, and components included. Products showing signs of use, accidental damage, missing parts, alterations, or improper handling may not be accepted.

For hygiene, safety, and personalization reasons, certain personal-use products, opened accessories, customized items, gift cards, clearance products, and items marked as final sale may not be eligible for return unless they arrive damaged, defective, or incorrect.

If your order arrives damaged, defective, incomplete, or different from what you purchased, please contact us promptly with your order details and clear photographs of the issue. We will review the situation and provide an appropriate solution.

Customers may be responsible for return shipping costs unless the item received was incorrect or defective. Approved refunds are issued to the original payment method after inspection.

Original shipping charges are generally non-refundable.